Got Questions About MövenMedia?

Find answers to your most common queries about our services and processes. Discover more about our services, work process, and more in our comprehensive FAQs.

General FAQs

Q: What is MovenMedia?

A. MovenMedia is a growth marketing digital agency based in Concord, Ontario. We help businesses streamline their operations, build powerful digital experiences, and scale their growth with services such as web & app development, multimedia design, SEO, and digital strategy.

Q. Who does MovenMedia serve?

A. We proudly serve clients across the GTA, Canada, the U.S., and Latin America accross several industries, including, but not limited to, accounting and bookkeeping, aestehetics and medical spas, technology, healthcare, finance, retail, logistics, education, and import/export.

Q. What services does MovenMedia provide?

A. We offer a comprehensive suite of services tailored to growing businesses: Digital Development Professional website design, development, e-commerce stores (Shopify, WordPress, Joomla), and customized platforms to help businesses scale. Multimedia Design Creation of high-impact visual assets such as logos, social media designs, banners, and promotional videos. Search Engine Optimization (SEO) Ensuring your business ranks on the first page of Google to maximize visibility and reach. Digital Strategy End-to-end campaign design, branding, and digital consulting to align your business with growth goals.

Q.What makes MovenMedia different from other agencies?

A. - All-in-One Creative Solutions: From design to strategy, we cover the entire digital ecosystem. - Expert Team: In-house project managers, developers, designers, and creative directors. - Focus on Growth: Every service is designed to help you attract leads and scale your business. - Results-Driven: Guaranteed SEO improvements and rapid web development. - Creative Excellence: Stunning multimedia designs that make your brand stand out

Are you compliant with data privacy laws?

Absolutely! We strictly adhere to all applicable data privacy laws and regulations to ensure your data is secure and private.

Services FAQs

Q. Can you handle projects of any size?

A. Yes, our team has extensive experience managing both small and large-scale projects. We tailor our strategies to suit your specific needs, regardless of project size.

Do you offer support after project completion?

Absolutely! We provide various levels of post-project support and maintenance services to ensure everything continues running smoothly.

How can I monitor the progress of my project?

We provide regular updates and reports to keep you in the loop. Plus, we maintain an open line of communication so you can get updates as you need them.

Q. How does the typical project process work?

A. Our typical work process is this:

  1. Discovery & Strategy – Analyze your current business and goals and develop corresponding strategies.
  2. Execute Design & Development – Build websites, e-mails, e-commerce stores, and multimedia assets.
  3. Launch & Promotion – SEO campaigns, branded content, and outreach.
  4. Optimization & Growth – Monitor analytics, refine campaigns, and scale.

Q. Do you offer ready-made packages?

A. Our typical work process is this:

  • Website Audit – $349: Audit, keyword research, competitor analysis, and social media review.
  • Single Social Media Post – $75: Design, caption, and 3 optimized formats.
  • Promo Video – $149: Professionally produced 15-second HD video.

Q. How can I get started with MovenMedia?

A. Awesome question, here is how to GetMoven:

  1. Contact us through our online form or chat.
  2. Book a discovery call.
  3. Choose your package or custom solution.
  4. Launch and scale with MovenMedia.

Q. How can I contact MovenMedia?

A. Here is how to contact us:

  • Location: 3100 Steeles Ave. West, Suite 507B, Concord, ON
  • Website: getmoven.com/media
  • Email: media@getmoven.com
  • Phone: 647-49MOVEN
  • Social Media: Instagram, Facebook, and LinkedIn.

Payment FAQs

Who will I be communicating with during the project?

You will have a dedicated project manager as your main point of contact throughout the project. They will facilitate all communication between you and our team.

What payment methods do you accept? Are there any hidden charges?

We accept multiple forms of payment, including credit card, bank transfer, and PayPal. We believe in transparency. All potential costs will be discussed upfront, and any additional charges would only occur with your prior approval.

Do you provide a detailed invoice?

Yes, we provide detailed invoices that break down the costs associated with each aspect of your project.

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Our success, echoed by our clients

Our clients share their experiences of transformation and growth. Unfiltered feedback and the true testament to our service quality.

We so appreciate all the work Moven Media has done to bring significantly more traffic to our website.! This is helping our business grow immensely! Thank you Moven Media!
Alicia Tadier
Centre of Balance
Unparalleled SEO service! Marcos will get you clients !!
Joan Marshall
Heart and Soul
Marcos not only revised and updated my old website but also helped me transition from my personal phone to a business line. It’s been a game changer for setting client boundaries. Couldn’t recommend more!
Cassie Beattie - LUXX Aesthetics
Cassie Beattie
Luxx Medical Aesthetics